The Buyer Guarantee
Every order on Perch Pass is protected end to end. Buy with confidence — if anything goes wrong, we make it right.
Valid tickets, guaranteed
Every ticket is verified before it goes live and re-checked at transfer. If a ticket you buy is not valid for entry, you're covered.
On time, every time
Your tickets arrive before the event by instant mobile transfer. If a seller can't deliver, we find you comparable or better tickets at no extra cost — or refund you in full.
All-in pricing
The price on the listing is the price you pay. No surprise fees stacked on at checkout, ever.
Real support
A real person is available to help before and after your purchase. Most issues are resolved the same day.
How a claim works
- 1. Contact support before the event with your order number.
- 2. We verify the issue and source replacement tickets of equal or greater value.
- 3. If we can't get you in, you receive a full refund — no questions asked.